B2B Online 2017 (past event)
May 08 - 10, 2017
Chicago Renaissance Downtown
Contact Us: 888-482-6012
Jill Steinhour
Director High-Tech and B2B Strategy
Adobe
Check out the incredible speaker line-up to see who will be joining Jill.
Download The Latest AgendaCustomer Acquisition and Omnichannel
Saturday, August 5th, 2017
12:00 Keynote: A Digital Experience Diary- The Secrets to Awe-Inspiring Digital Experiences
Great digital experiences are a key focus for brands as a means to differentiate in an increasingly competitive and noisy marketplace. But what are the experiences that are impactful and successful? Join Adobe’s Jill Steinhour, Director Industry Strategy, High-Tech and B2B for a behind the scenes look at the elements of compelling, differentiating customer experiences across the customer journey.
In this session you will discover:
• What capabilities pack a punch and move the needle in creating memorable customer experiences
• Best practices at every step of the customer journey
• Vanity metrics vs. ones that matter
In this session you will discover:
• What capabilities pack a punch and move the needle in creating memorable customer experiences
• Best practices at every step of the customer journey
• Vanity metrics vs. ones that matter